First published Wednesday 09th October 2013 9:39am
Last updated Thursday 30th January 2014 2:14pm
 

University of Waikato users may be having issues logging in at present. This will affect all users on campus and users logging in with @waikato.ac.nz credentials.

First published Monday 30th September 2013 11:52am
Last updated Monday 30th September 2013 11:52am
 

University of Waikato users may be unable to log in using @waikato.ac.nz accounts. All other accounts are working, and the University is working to resolve the issue now.

First published Thursday 23rd February 2012 2:23pm
Last updated Thursday 23rd February 2012 2:23pm
 

Welcome to 2012!

This year, we're changing the way University of Waikato students log in to Lightwire. Previously, students had to create a separate Lightwire account and link it to their UoW username. As of today, University of Waikato users can simply log in to Lightwire directly with their University of Waikato username and password.

New users don't have to do anything to get set up. Just log in either on your personal device, on a lab computer, or through the "Manage My Account" page with your University of Waikato username and password. Your Lightwire account will be created automatically and if you're eligible for the free 1.5GB student quota it will be applied straight away.

Your Lightwire password will stay in sync with your University of Waikato password, so whenever you change your password at Uni, it will change for Lightwire too.

Existing students may find their passwords have changed to their University of Waikato password. Students who had linked their accounts to their personal Lightwire account should be able to continue to use their personal or their UoW account, but they will be treated as the same account. Some accounts with links may have had their link removed if there was another account existing with the same name.

If you're having issues logging in, please call our helpdesk on 0800 12 13 14 and we'll get you sorted out.

First published Tuesday 17th January 2012 10:11am
Last updated Tuesday 17th January 2012 10:11am
 

Some users are currently experiencing problems logging into Lightwire. We are working on diagnosing the issue and will update this post when we know more.

First published Tuesday 13th September 2011 5:30pm
Last updated Tuesday 13th September 2011 5:30pm
 

iPod Touch

Our annual survey provides a great opportunity for you to give us feedback on the services we provide. Plus, by filling in the survey you go into the draw to win an iPod Touch or one of ten 10GB Lightwire topups!

Click here to take the survey.

Also, every single user that fills in the survey gets a 500MB topup for free.

The Lightwire team values all feedback on the services we provide. We try to incorporate as many of the suggestions as we can into our development plans. We also use the feedback to provide input into the long term planning for development of the campus as a whole.

This year the survey is powered by Google Docs so will require you to log into Lightwire to fill in the survey. However, thanks to the University offering free traffic to all Google sites, you won't be charged anything for it.

Make sure you tell all your friends to complete the survey to get their free topup. The survey is open until Monday 26th September 2011 and prize winners announced and free topups supplied by Monday 3rd October 2011.

Remember, you can always provide feedback on the service at any time by following us on twitter or Facebook.

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